Eurostars Hotels Reviews

The location just didn’t work for me. It felt kind of out of the way and, yeah, getting anywhere was a hassle. There wasn’t easy access to much, which made the whole stay more frustrating than I expected...

The room was nice enough overall, but the bed felt a bit too firm for me and it was warmer than I would have liked. Because of that, I didn’t sleep very well. It wasn’t quite what I expected, though others might be more comfortable depending on their preferences.

I canceled my order and felt completely left in the dark after that. Nobody gave me a clear update, and I’m still waiting on my refund. The whole process has been way more stressful than it needed to be, and I definitely won’t be using them again...

Not gonna lie, we mainly booked this hotel because the photos showed a pool, so it was disappointing when we got there. The water looked cloudy, the whole area felt a bit worn out, and there were hardly any loungers around. It just didn’t feel clean or well looked after.

When we asked the staff about it, they didn’t really seem too bothered. For what we paid, I expected the pool facilities to be much better. I wouldn’t book here again.

I don’t know if I’m overreacting, but I felt uncomfortable during my stay because of the security situation. When I brought it up, the staff didn’t really seem to do much, and I couldn’t fully relax or feel like my things were safe. It just left me with a bad feeling overall, and I don’t think I’d book here again.

I booked through eurostarshotels.com, and the room was really disappointing. It looked nothing like what I expected from the photos, and as soon as I walked in I noticed dust on the desk and crumbs by the bed.

The bathroom was even worse. There was hair in the shower, marks around the sink, and the floor had that sticky feeling that makes you not want to walk barefoot. I told reception, but all I got was some vague line about housekeeping being busy.

What annoyed me most was the follow-up, because it was basically one of those canned apologies that sounds copied and pasted. No real effort to fix anything. For the price, a clean room should be the bare minimum, and I definitely wouldn’t book with them again

The parking situation was a nightmare. There were no open spots, the signs were confusing, and when I tried to get help, the staff wasn’t useful at all. To make it worse, everything seemed to rely on some automated system that just made the whole thing more frustrating. I really miss when you could just talk to an actual person and get a straight answer.

The room just felt really old, like it hadn’t been updated in years. Dark walls. Strange outdated furniture. Bad lighting that made the whole place feel kind of depressing. The lobby looked way nicer in the photos, but in person it was messy and cheap-looking.

I’ll be honest, as soon as I walked in I kind of assumed the hotel hadn’t had much proper upkeep in a while. The whole building just felt tired. There were marks on the walls, a few things in the bathroom felt loose, and some parts had that damp smell. Maybe I’m jumping to conclusions, but it didn’t seem like anyone is checking the place regularly. For the price, I expected the basic maintenance to be a lot better. I wouldn’t stay here again

The room itself was fine, but the bathroom definitely felt a little dated. The shower worked okay, but the corners weren’t as clean as I’d expect, and that feels like something housekeeping or management should be staying on top of. It wasn’t a terrible stay, just not one I’d call great either.

The staff came across as rude, i felt ignored most of the time. It got to the point where asking for basic help felt like I was begging, which left me feeling really resentful about the whole experience

I booked a room and the payment total showed one amount, but when the charge hit my card it was higher. I spent way too long trying to get a straight answer, and it felt like everyone just pointed to some tiny policy loophole or fine print instead of actually fixing it. Super frustrating experience.

I couldn’t stay connected for more than five minutes at a time. It kind of feels like the WiFi was advertised better than it was actually maintained.

I booked this place with my dog, but the pet rules weren’t very clear upfront. Once we got there, the staff seemed kind of annoyed that I had a pet with me, which made the whole stay feel a bit uncomfortable. The extra fee also felt higher than expected. i should’ve trusted my instinct and asked more questions before booking.

We booked one of their event rooms for a company meeting, and overall it was okay. The room was clean and the staff were friendly, which put me in a good mood at first. But the setup took longer than we expected, and the projector was being a bit irritating in the beginning, so that kind of threw things off. The coffee break was fine, nothing exciting, but it did the job. In the end, it worked for what we needed, though a few parts felt a little unorganized. Not a bad experience, just wish it had gone a bit more smoothly.

Not gonna lie, the tech in the room was a mess. The TV kept freezing, casting didn’t work at all, and the WiFi was dropping every few minutes. Even the USB ports by the bed didn’t work, so I ended up unplugging lamps just to charge my phone. I mentioned it to reception, but nothing really changed. For what this hotel costs, it was annoying

We booked through Eurostars Hotels for what was supposed to be a nice little family break, but I still remember that sinking feeling when we opened the room door. It was just way too tight for the cot, and the “family” setup felt like an extra bed had been squeezed in wherever it could fit. Trying to manage bags, a stroller, and tired kids with no help made it feel even more stressful, and the staff came across like we were bothering them whenever we asked basic questions.
Breakfast is the part that really sticks in my mind because it should have been the easy bit of the day, but it wasn’t. There weren’t many simple options for little ones, and getting a high chair felt like a mission. By the end of the stay, we were more exhausted than when we arrived, so I wouldn’t book this again for a family trip.

Just a heads-up for anyone booking here: my room wasn’t ready when I got there, and the staff didn’t seem to really check my reservation closely. It made the check-in feel more stressful than it needed to be. If you’re staying here, I’d definitely recommend calling ahead to confirm your booking and room availability before you show up.

This place didn’t really match the photos. There was no pool, the gym was tiny, and the Wi-Fi kept cutting out the whole time. The room didn’t even have a kettle, which was annoying. When I asked about a couple of things, it felt like I just kept getting the same “that’s our policy” excuse instead of any real help. Frustrating overall

I’ll be honest, I kind of used the price as a shortcut and assumed it would feel more premium than it did. It wasn’t terrible, but for what I paid, I expected a lot more. Just felt a bit overpriced for the overall experience.